"Having the guys come round and set it all up for us made a huge difference, it
meant that we could sit down that evening and everything just worked. thank you"
"It is great to know help is near!"
"Thank you so very much for the time it took for you to be able to help sort out
my problems with the computer, very friendly and efficient service"
"Very co operative technician; neat and polite. Happy with the installation. Thanks"
"Timothy K was/is a whiz!! Calm, patient, helpful, as good as his word - just thoroughly
decent. A totally positive experience. Thank you"
"Excellent service from store front desk to delivery and installation. We would
certainly buy with you again and would highly recommend Dick Smith to our friends
and family"
"My technician was Ben. A great guy - prompt, polite and on time, very helpful would
recommend him."
"Technician took the trouble to answer any questions and give appropriate recommendations"
"The assistance provided at the store was very good & the staff need to be congratulated
on way they attend to the enquiries presented and the manner in which they respond.
The installer was a very capable and helpful person and I felt quite comfortable
with him. I would recommend this service to anyone."
"I very much appreciated the assistance from Vai, who showed me how to record programs
on the tv, using our old (2006) recorder. I have managed to follow every step, which
I wrote down as Vai explained procedures, and I have been successful in recording
and replaying."
"I was extremely happy with the service and delivery of my TV, and have told my
friends and family. I wouldn't hesitate to contact Dick Smith whenever I decide
to buy another product. Thank you!!!"
"The technician was very quick and knew exactly what to do. I had lost some information
regarding addresses and passwords. The technician contacted Telstra for me and helped
me recover the missing info. He explained the operation of the new computer so I
could understand. He did a great job."
"Our network was up and running very quickly because of the service we received
from the technician"
"Anthony was very helpful and answered all my questions relating to the device he
was installing in such a way, that I was able to use the device straight away. Many
thanks to Anthony and Dick Smith!"
"We were very happy with Damian, the technician. He was pleasant and thorough and
explained everything in detail - in language we understood! Thank you"
"We found the Tech Service Installer (Geoff) a very personal, friendly young man
and were more than satisfied will the service performed."
"Dean was such a happy and friendly guy - perfect for such jobs when working with
clients. Thank you to all the staff in the store as well."
"Everyone was very helpful and informative. Was very impressed (and grateful to)
Frank who was able to "tune in" my very old system DVD/Video machine to the TV.
Many Thanks!"
"The installers were very polite, knowledgeable and willing to assist in my understanding
of the product. 10/10!"
"It's a great idea and service for individuals who are not tech savvy or, they do
not have the time and or patience to do so. Thank you"
"The two young men were excellent. Very friendly and helpful, did the job tidily
and quickly and cleaned up perfectly. If I have any other things to install I would
request them."
"I was totally satisfied with the whole process. Thank you for all the wonderful
service. My in home support technician was very helpful and professional. I would
come back to Dick Smith for future purchases."
"Excellent service all round from purchase to installation and great advice and
help from the installer."